Privacy Policy

Last updated: April 11, 2026

Simply Spotless Cleaners LLC ("we," "us," or "our") operates this website and provides professional home cleaning services in Cincinnati and Northern Kentucky. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and home address when you request a quote or book a cleaning.
• Service Details: Home type, number of bedrooms/bathrooms, preferred cleaning dates, and service preferences you provide through our quote form.
• Usage Data: Pages visited, time spent on pages, browser type, and device information collected automatically via cookies and analytics tools.
• Communications: Messages, feedback, or inquiries you send to us via email, phone, or web forms.

2. How We Use Your Information

We use the information we collect to:

• Provide, schedule, and manage cleaning services you request
• Communicate with you about your bookings, quotes, and service updates
• Send appointment reminders, confirmations, and follow-up messages
• Improve our website, services, and customer experience
• Comply with legal obligations
• Send promotional offers and discounts (you may opt out at any time)

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to analyze website traffic and improve user experience. This includes Google Analytics, which collects anonymized data about how visitors use our site. You may disable cookies in your browser settings, though some features of the site may not function properly as a result.

We may also use Google Ads remarketing cookies to show relevant advertisements on other websites. You can opt out of personalized advertising at google.com/settings/ads.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party tools we use to operate our business (e.g., Formspree for form submissions, Google Analytics for traffic analysis). These providers are bound by confidentiality agreements.
• Legal Requirements: When required by law, court order, or government authority.

5. Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time by contacting us.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Lodge a complaint with a supervisory authority

7. Security

We implement reasonable administrative, technical, and physical security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites (such as Google, Instagram). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Business Name: Simply Spotless Cleaners LLC
• Phone/Text: (513) 650-5762
• Email: info@thesimplyspotlesscinncinati.com
• Location: Cincinnati, OH & Northern Kentucky